How can we help?
Get in touch with our sales team for custom solutions, demos, onboarding support, or product questions.
General communication
For other queries, please get in touch with us via email.
support@rackdog.com
Documentation
Get an overview of Rackdog's features, integrations, and how to use them.
FAQ
Frequently asked questions
Do you offer onboarding or migration assistance?
We will help make onboarding and migration as smooth as possible. We don't believe in lock-ins so same goes for if you decide you want to take your data elsewhere
How long does it take for a server to be up and running?
Since our servers are bare metal it can take on average 5 minutes for OS to be installed and ready to go.
Is bandwidth really free?
Yes! We don't believe in accidental overages or sneaky egress fees that lock you in. All of our plans are unlimited traffic.
Can I bring my own IP space (BYOIP)?
We can announce your IPv4/IPv6 space for you and route it to your servers with us.
How does billing work?
We offer monthly billing with the option for longer billing cycles. We accept credit card and bank transfers. The price you see listed is the price you can expect to see on your bill guaranteed!
Do you offer onboarding or migration assistance?
We will help make onboarding and migration as smooth as possible. We don't believe in lock-ins so same goes for if you decide you want to take your data elsewhere
How long does it take for a server to be up and running?
Since our servers are bare metal it can take on average 5 minutes for OS to be installed and ready to go.
Is bandwidth really free?
Yes! We don't believe in accidental overages or sneaky egress fees that lock you in. All of our plans are unlimited traffic.
Can I bring my own IP space (BYOIP)?
We can announce your IPv4/IPv6 space for you and route it to your servers with us.
How does billing work?
We offer monthly billing with the option for longer billing cycles. We accept credit card and bank transfers. The price you see listed is the price you can expect to see on your bill guaranteed!
Do you offer onboarding or migration assistance?
We will help make onboarding and migration as smooth as possible. We don't believe in lock-ins so same goes for if you decide you want to take your data elsewhere
How long does it take for a server to be up and running?
Since our servers are bare metal it can take on average 5 minutes for OS to be installed and ready to go.
Is bandwidth really free?
Yes! We don't believe in accidental overages or sneaky egress fees that lock you in. All of our plans are unlimited traffic.
Can I bring my own IP space (BYOIP)?
We can announce your IPv4/IPv6 space for you and route it to your servers with us.
How does billing work?
We offer monthly billing with the option for longer billing cycles. We accept credit card and bank transfers. The price you see listed is the price you can expect to see on your bill guaranteed!
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